We offer this program hand-in-hand with our Best Practice Solutions. This provides you with a smooth transition from implementation to hosting, ensuring no loss of implementation knowledge and complete accountability.

EasyStreet provides all of its services for a fixed monthly fee for a three- or five-year term. This presents you with something you've never had before, a predictable long-term IT budget.

With the EasyStreet program, your software (SAP and Best Practice Solutions) will continually be upgraded by us with each new version released. Your hardware environment will also be our responsibility and will be kept updated at all times.

With every Best Practice Solutions product upgrade, you will be receiving updated best practices that have been proven and validated to streamline business processes and increase productivity.

You will have the most powerful functionality available for your industry with minimal IT support at your end. This allows your IT department to focus on projects supporting your core function.

An ASP model will substantially reduce your total cost of ownership over the years. This includes savings on man-hours, hardware and consulting fees.

EasyStreet's ASP model will enable you to have a fully functionalize Tier 1 application with no upfront hardware costs. This is replaced by a fixed, predictable monthly fee.

With the IT support handled by our technical consultants, and the continuously optimized business processes, the enhanced focus within your organization will enable the strengthening function of your individual units - increasing productivity.

EasyStreet will enable you to hurry up and start reaping the benefits of your new systems. With your environments in our capable hands, you will hit the ground running with your new and improved systems.

Security is of the utmost importance and with our approaches using network security with a hierarchical pervasive methodology. Starting with comprehensive and strong security and user based policies, enforcement is 24x7. This includes constant monitoring of all network equipment and active removal of possible security treats.

We will provide you with a list of performance guarantees and response/resolution times we must meet for you, our customer. In addition to this, we will provide you with monthly reports to determine how we are doing on a month-to-month basis.

We understand that issues can arise at any time of the day or night. In line with this, we provide you with round-the-clock customer support staffed by expert technical consultants.

Ultimately, what matters the most, is that EasyStreet will provide you with the peace of mind that your system is in good hands - that we are totally accountable for the technical issues you face and that we are your single point of contact to the various partners that make your system run.

Best Practice Solutions Version Upgrades

	EA School Solution
	CitySmart
	ServiceWorks

Data Center Services

	Hardware
	Network Infrastructure

Monitoring

	Network
	Database
	System
	Application

Administration

	Network
	Database
	System
	Application

Round-the-clock Help Desk

	Service Manager
	Help Desk Level 1
	Basis Support
	ABAP Support
	Functional Support