Application Service Providing (ASP)

Definition

We offer a fixed cost per month hosted offering for our SAP customers. Our Application Service Provider (ASP) offering provides your business applications over a secure network with a guaranteed service level for a fixed monthly fee. We understand the mission-critical nature of your applications and we take the most full-proof measures available in the industry to ensure high security, service levels, and customer service. We are fully accountable to you for the complete delivery of the applications to your users' desktops-truly a one-stop shop.

Benefits

Our ASP offers significant benefits:

Accountability
We are unique in offering you a smooth transition between implementation and ASP, without any loss of implementation knowledge-ensuring total accountability and improved service.

Tier 1 Business Capabilities Available Today
With the functionality of the world's best software, available today, your organization will have the capabilities previously only offered to the largest organizations in your industry-made affordable through our ASP offering.

Lower Cost with the Highest Value
Our solutions reduce upfront costs and provide a significantly lower Total Cost of Ownership (TCO) than a typical in-house approach. In fact, we estimate that our offerings can provide as much as a 40 percent savings.

Peace of Mind
Sleep well knowing that your systems are under the care of by the industry's most experienced consultants. Your users will recognize the meticulous attention we give to each request and your technology worries will subside. You can now focus on your organizations strategic focus, not putting out fires (unless, of course, you are the fire department). You will not need to re-implement new software or upgrade current software. We will tailor, implement, and manage applications that you will never outgrow.

Predictable ongoing costs
Never exceed your technology budget again! Our ASP offering gives you a fixed, easily budgetable, monthly cost. The cost of technical upgrades and data growth is already included in your monthly price. Additionally, for our public sector customers, through our EasyStreet program we factor the addition of ongoing improvements to the functionality offered through our Best Practice Solutions.

Services Provided

We offers the following services:

Data Center Services
We provides servers, operating system software, routers, switches, firewalls, and all other infrastructure necessary to deliver users a world-class SAP experience. Our data center and infrastructure is a "mission-critical" environment connected via a high-speed backbone and a dedicated frame relay to your network. This highly secure facility provides 24-hour monitoring and intrusion detection systems, un-interruptable power supply (UPS), diesel generators, and state-of-the-art, gas-based fire suppression systems.

Our specific Network configuration includes private, full, dedicated frame relay lines offered through two different carriers, AT&T and Sprint. This offers network redundancy, load balancing, and fail-over capability.